Shipment of your order
Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Courier (provided that the products are in stock).
DELIVERY WITHIN THE EUROPEAN UNION
You will be able to choose the preferred shipping platform before completing the purchase.
The couriers used within Europe take between 1 & 5 days, but be aware that you have to add the preparation time, and that we are not responsible for possible delays due to the shipping companies.
During Christmas perior, we recommend to use Priority Shipping if you make your order short of time, and in general to order with at least 3 weeks time for toys and capes.
- For shipments outside of the European Union, especially the United states, Time for delivery is normally of 4-6 days for the US and 5-8 days for the other countries, plus preparation time.
- Please also take into account possible delays due to customs.
- Swords, bullfighter’s spears and bull’s head can be delivered to the countries of the European Union, USA, Australia and Japan. For shipments to other countries, please contact us to quote the shipping.
Whichever shipment choice you make, we will provide you information by email to track your package online.
Please note that special items such as toys, bullfighting capes, shoes or costumes, and any customized items might need some further time for preparation before their shipment, so we will inform you of the approximate date of delivery by email. You can also send an email to firstname.lastname@example.org in order to confirm the exact deadline.
Shipping fees include handling and packing fees as well as postage costs. They do not include custom and dispatch fees, which may vary according to the country, for shipments outside the European Union.
Transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Please note that for payment cash upon delivery (only available in Spain), an extra fee will be charged depending on the value of the order.